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Using the Site

Terms and Conditions

The terms that apply to you when you use the heartology.id website.

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Introduction

By registering for and/or using Our website heartology.id (the “Website”), you as a user (“you”) have agreed to, and have read, understood, become aware of, and accepted, these terms and conditions (the “Terms and Conditions”) and the attached privacy policy (the “Privacy Policy”). These Terms and Conditions and the attached Privacy Policy constitute an agreement regarding the procedures and requirements for using the Website between you and us, namely PT Jakarta Pakar Kardia together with its subsidiaries (“We”).

You agree and acknowledge that We have the right and authority to update these Terms and Conditions from time to time, and We will notify you of such updates when you access the Website. If you cannot agree to these Terms and Conditions and this Privacy Policy, you may stop using the Website and delete your account if you have registered as a user of the Website.

I. General Provisions

  1. An internet connection is required to use the Website. All costs arising from connecting your electronic device to the internet network are entirely your responsibility.
  2. This Website serves to provide information about Us or the hospital We manage (“Heartology Cardiovascular Hospital”) and to obtain Our Services (as defined below) available at Heartology Cardiovascular Hospital.
  3. The types of services at Heartology Cardiovascular Hospital that can be used through the Website are:
    1. Information Service: Displays information relating to Heartology Cardiovascular Hospital, including but not limited to the location of Heartology Cardiovascular Hospital, inpatient room rates, doctors’ practice schedules at Heartology Cardiovascular Hospital, health checkup offers, and other information. The information will be updated by Us from time to time.
    2. Appointment Service: You can make an appointment with one of the doctors at Heartology Cardiovascular Hospital, and you can also reschedule or cancel that appointment.
    3. Health Checkup Service: You can make an appointment for a health checkup at Heartology Cardiovascular Hospital by choosing one of the packages offered. If you are not yet sure which of the available health checkup packages to choose, you can use the questionnaire service to go through questions and answers with Our Q&A engine, which will guide you in choosing a suitable health checkup package.
    4. Health Articles and Tips Service: You can access health articles and information in this service, which We will update from time to time.
    5. Other Services: You will receive other additional services that are currently being developed by Us (hereinafter, individually or collectively, the “Services”).
  4. For the avoidance of doubt, you understand and acknowledge that the information displayed in the Information Service may differ from actual conditions and that, at Our discretion, appointments made through the Appointment Service may be changed or canceled by Us at any time.
  5. You understand that the appointment schedule under the Appointment Service may change if the doctor is unavailable.
  6. You understand that if you require care for an emergency medical condition, We do not recommend that you use this Website.
  7. You understand that if you wish to process a refund of a transaction for the cancellation of a Service you previously registered for on the Website, you are required to do so directly at Heartology Cardiovascular Hospital, depending on the location of the Service you chose.
  8. We reserve the right to change, remove, and/or apply new terms and conditions in these Terms and Conditions at any time. Changes to the Terms and Conditions will take effect immediately and will be notified to you when you first access the Website after such changes take effect. Your continued use of the Website will be deemed consent to be bound by the changes to the terms and conditions of these Terms and Conditions.
  9. We reserve the right to change, remove, reduce, add, and/or update features or facilities in the Website at any time. Your continued use of the Website will be deemed consent to the change, removal, reduction, addition, and/or update of the Website’s features or facilities.
  10. By providing information about your personal data requested in the Website (“Personal Data”) as well as your medical history, you hereby consent to Us storing your Personal Data and medical history and displaying them in your account. Your data will be kept confidential and used by Us for the purposes of Our Services that you have agreed to, in accordance with the applicable laws and regulations and the Privacy Policy. The attached Privacy Policy (as updated from time to time) forms an integral part of these Terms and Conditions.
  11. We reserve the right not to process a registration, or to restrict or terminate use of the Website, if We have reason to suspect that you have violated the provisions of these Terms and Conditions and/or the applicable laws and regulations.

II. Website Use Provisions

  1. You represent and warrant that you are an individual who has the right to enter into a binding agreement under the laws of the Republic of Indonesia and that you are at least 21 (twenty-one) years old or married, in good physical and mental health, and not under guardianship or curatorship. We have the right to close or cancel your account if this is not true. You further represent and warrant that you have the right, authority, and capacity to use the Website and will at all times comply with these Terms and Conditions. If you register on behalf of a business entity, you also represent that you are authorized to act for and on behalf of that legal entity and to enter into, and bind that legal entity/entity to, the Terms and Conditions and the Privacy Policy of the Website.
  2. Your registration for Services on the Website, together with the provision of your Personal Data, will automatically also serve as registration of an Account on the Website. Information relating to the Personal Data provided will only be used by Us for the purpose of providing the Services in the Website, the phone number for account login, and other purposes that you have agreed to in accordance with the applicable laws and regulations and the Privacy Policy. You must provide true, accurate, and complete information, keep the information updated, and agree to provide us with any proof of identity that We may reasonably request. If there are changes to the Personal Data you have provided to us, for example if you change your email address or phone number, you must update your information details by sending your request to Us.
  3. You are not permitted to endanger, misuse, alter, or modify the Website in any way. We have the right to close or cancel your account and prohibit you from further using the Website if you use the Website without complying with these Terms and Conditions.
  4. You promise that you will use the Website only for its intended purpose of obtaining the Services. You are not permitted to misuse the Website or use it for activities that are contrary to law, including but not limited to the crimes of money laundering, theft, embezzlement, terrorism, or fraud, or anything that causes inconvenience to others.
  5. By providing information (including your specific geographic location, such as that obtained from your hardware’s GPS data) to Us, you represent that you are entitled to provide Us with the information, which will be used by Us either for this Website or, with your prior consent, for other health-related applications being developed by Us.
  6. You acknowledge and agree that all information in any form, including but not limited to video, audio, images, or text on the Website, is subject to its respective intellectual property rights (including but not limited to trademark rights and copyrights). You are not permitted to use, alter, facilitate, disseminate, and/or mutilate such intellectual property rights without permission from the owner of such intellectual property rights, as regulated in the applicable laws and regulations.
  7. When accessing and using the Website, including each of its features and Services, you are not permitted to:
    1. transfer your account on the Website to another party without Our prior consent.
    2. spread viruses, spam, or other similar technologies that may damage and/or harm the Website and other users.
    3. insert or move features on the Website without Our consent.
    4. place information or other applications that infringe the intellectual property rights of other parties on the Website.
    5. take or collect Personal Data from other users, including but not limited to email addresses, without the consent of those users.
    6. use the Website for matters prohibited under the applicable laws and regulations.
    7. use the Website to distribute advertisements or other materials.
  8. You understand that all medication information We display is general in nature and for informational purposes only. We are not responsible for any errors or delays in updating data or information, or for any losses arising from actions relating to the use of the articles, data/information, and presentation times presented on the Website.

III. Limitation of Liability

  1. By using the Website, you agree that We are not liable to you or to any other party for any losses caused by actions taken by you or other parties based on the Services of the Website. The above provision will remain in effect even after you no longer use the Website.
  2. You understand and acknowledge that We are not liable for any injury, death, or direct or indirect, material or immaterial losses arising from your use of the Website, or for any claims relating to the use of the Website.

IV. Intellectual Property Rights

  1. We are the sole owner of the name, icon, and logo of Heartology Cardiovascular Hospital and Heartology Cardiovascular Hospital, as well as the features contained in the Website, which are copyrights and trademarks protected by the laws of the Republic of Indonesia. It is strictly prohibited to use, modify, or display such names, icons, logos, marks, or features without Our written consent.
  2. All intellectual property rights contained in the Website under the laws of the Republic of Indonesia, including in this case ownership of the intellectual property rights to all of the Website’s source code and the intellectual property rights relating to the Website. Accordingly, you are prohibited from infringing the intellectual property rights contained in this Website, including modifying, creating derivative works of, adapting, duplicating, copying, selling, re-creating, hacking, selling, and/or exploiting this Website, including using the Website through unauthorized access, launching automated programs or scripts, or any program whatsoever that may hinder the operation and/or performance of the Website, or in any way reproducing or circumventing the navigational structure or presentation of the Website or its contents.
  3. You are only permitted to use the Website and copies of the Website solely for personal, non-commercial, non-exclusive, non-transferable, non-assignable, and non-sublicensable purposes.
  4. We have the full right to take legal action against any infringement committed by you in connection with the intellectual property rights relating to the Website.

V. Website Security and No Warranty

  1. We always make reasonable efforts to keep this Website functioning and running smoothly. However, We are not and will not be responsible for the unavailability of the Website and/or Service features caused by any reason, including but not limited to maintenance needs or technical problems. Nevertheless, you acknowledge and agree that internet transmission or access does not always create a secure and private Website, and therefore any message or information that you send or use in the Website may be intercepted or taken by irresponsible third parties.
  2. This Website is provided “as is”, meaning that you acknowledge and agree that all risks arising from your use of the Website’s features remain entirely with you and that you have no right to claim any compensation from Us. We make no representations or warranties regarding:
    1. that this Website will be free from errors and/or defects, including when operating in combination with other hardware, software, systems, or data, or that errors and/or defects in the Website or Web App will be corrected.
    2. the availability and reliability of the Website or the supporting servers that provide the Website, including freedom from viruses and other harmful components.
    3. that the features in the Website will meet your expectations and needs.
    4. that the quality of the products, features, and information available will meet your expectations and needs.

VI. Miscellaneous

  1. We have the right to investigate and enforce Our rights for any violation of these Terms of Use to the extent possible and permitted by law. You hereby acknowledge that We have the right to monitor access to and use of the site and the Website to ensure compliance with these Terms and Conditions, or to comply with applicable regulations or with orders or requirements of a court, administrative agency, or other government body.
  2. We have the right, without prior notice, to take the necessary actions if manipulation/fraud is found, such as closing or canceling accounts and other measures, if there are indications of fraud, money laundering, or violations committed by you of [KONFIRMASI: kalimat ini terpotong dan bersambung ke butir 3, lihat catatan]
  3. These Terms and Conditions and the laws applicable in the territory of the State of Indonesia.
  4. These Terms and Conditions apply from the time you give your consent to use this Website and will continue to apply to and bind you until these Terms and Conditions are terminated by Us. These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia and, in connection with termination by Us as referred to in paragraph 3 above, you and We agree to waive the provisions of Article 1266 of the Indonesian Civil Code (KUH Perdata), which requires a court decision for the termination of an agreement. [KONFIRMASI: rujukan "ayat 3 diatas", lihat catatan]
  5. Any dispute arising between you and Us in connection with the implementation of these Terms and Conditions will be settled amicably through deliberation to reach consensus. If the dispute cannot be settled amicably, you and We agree to settle the dispute through the Jakarta District Court.

Questions about a Policy or Your Data?

Send your question through Heartology's official contact. Mention the policy you are asking about so your question reaches the right team.

info@heartology.idHeartology general contact
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