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Visitors and Patients

Better Prepared to Arrive.More at Ease Along the Way.

Important information to know before seeing a doctor at Heartology: registration, visit preparation, hospitalization, discharge, payment, and patient rights and privacy.

No appointment yet? Send an appointment request first.

Prepare Your Visit

Start with your schedule, documents, and questions.

6 guides

Appointments and Registration

How to book an appointment with a doctor at Heartology by phone, online form, or WhatsApp, along with the documents to bring, online consultations from home, and payment options.

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Appointment Checklist

A list of what you need to prepare before and on the day of your appointment at Heartology, including virtual consultations, cancellation rules, and what to do if heart emergency symptoms appear.

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Questions to Ask Your Doctor

A list of questions you can prepare before consulting a cardiologist, organized by situation: general checkups, after an initial diagnosis, before a procedure, and after a procedure.

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Hospital Accessibility

How to get to Heartology by public transportation or private vehicle, parking information, and facilities and services for people with disabilities, older adults, and patients with limited mobility.

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Mask Policy

Rules on mask use for patients, companions, visitors, and staff at Heartology Cardiovascular Hospital, to prevent the spread of respiratory infections and protect heart patients and other vulnerable groups.

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Frequently Asked Questions

Answers to questions that patients and visitors often ask about services, appointments, costs, insurance, health checkups, and privacy at Heartology. If you cannot find the answer you are looking for, contact us.

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During Your Care

Understand admission, procedure preparation, and going home.

3 guides

Admission Process

An admissions guide for Heartology: what to bring, how to prepare before you arrive, insurance and payment, where and how to register, and what to expect during your hospital stay.

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Preparing for a Procedure

What to prepare before having a procedure at Heartology. Instructions from your doctor always take priority over the general information on this page.

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Planning to Go Home

A guide for patients and families on preparing for discharge from Heartology: medications, follow-up visit schedules, home care, warning signs to watch for, and cardiac rehabilitation.

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Administration & Rights

Handle coverage and documents with clear information.

4 guides

Payment & Insurance

Accepted payment methods, how to use insurance or a corporate guarantee, and payment information for international patients at Heartology Cardiovascular Hospital.

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Requesting Medical Records

Copies of medical records can be requested for personal use, follow-up consultations, or sharing information with other healthcare professionals. This page explains who may make a request, which documents to prepare, and how to submit it.

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Patient Privacy

How Heartology Cardiovascular Hospital collects, uses, protects, and shares patients' personal and health data, and your rights over that data.

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Patient Rights and Responsibilities

Understanding patient rights and responsibilities is an important part of collaborative, safety-oriented care. Below are your rights and responsibilities as a patient at Heartology Cardiovascular Hospital.

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Next steps

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