Hospital Accessibility

Landmark: near Lapangan Blok S.

The nearest MRT station is Istora Mandiri, about a 12-minute walk away.

Transjakarta bus routes to Heartology [KONFIRMASI: rute masih berlaku]:

• 6U, Blok M Terminal
• 6W, Blok M via Bangka Raya
• 7B, Kampung Rambutan
• 7Q, Cililitan
• M42, Ragunan
• 4K, Pulo Gadung to Kejaksaan Agung
• 6V, Ragunan to Senayan
• 13, Ciledug to Tendean
• 13B, Puri Beta to Pancoran
• M13, Puri Beta to Tendean

Use an app (Blue Bird, Gojek, Grab, or Maxim) with "Heartology Cardiovascular Hospital" as your destination. The passenger drop-off area is in a designated zone near the main exit.

• Patient parking: in the basement, with priority for patients who bring a referral letter. Free for people with disabilities upon showing an identity card.

• Visitor parking: in a designated area outside the hospital grounds, near the main exit.

The main entrance is in front of the drop-off area and has:

• wide automatic doors (120 cm) with motion sensors;
• anti-slip floors and a ramp;
• staff ready to help.

Automatic doors with sensors are also installed at the emergency doors.

There are 3 spacious elevators (capacity for 8 people and a wheelchair), with:

• braille and audio buttons;
• rear mirrors and handrails;
• visual alarms in the form of emergency lights.

The information center is in the main lobby and provides:

• printed maps, also available in braille or audio format;
• guides who accompany you, free of charge for older adults and people with disabilities.

• A special passenger drop-off area (drop zone) for people with disabilities and older adults at the main lobby.
• Wheelchair paths with level surfaces from the parking area to the entrance.
• Ramps with handrails in all patient areas.
• Staff ready to help pick you up from the parking area or drop zone.

Wheelchairs can be borrowed free of charge at the security post, with priority for elderly patients and pregnant women. Numbers are limited, so it is best to reserve one in advance by phone.

• Tactile guide paths on the floor (tactile path) from the parking area to the lobby.
• Elevator buttons and information boards with braille lettering.
• Hospital information brochures in audio format, available on request at the information desk.

• Hearing loops (assistive listening systems) in doctors' consultation rooms and at the registration desk.
• Staff trained in basic Indonesian Sign Language (BISINDO).
• Queue display screens with numbers and visual signals.
• Tablets for communicating by text.

Dedicated staff are ready to help you from registration to the treatment room, including:

• escorting you to and from the parking area or entrance;
• accompanying you to the examination room.

For special needs, contact us by phone or email 1 day in advance. The phone number and email are listed in the Location and Contact section above.

• Priority seating for people with disabilities and older adults.
• Charging stations and free Wi-Fi.
• Digital queue displays with audio notifications.

Available on every floor.